Refund Policy.

1. Free plan

The Free plan is, well, free. No billing, no refunds.

2. Monthly subscriptions (Starter, Pro, Elite)

• 7-day money-back window: If you upgrade to a paid plan for the first time, you may request a full refund within 7 days of payment, no questions asked.
• After the 7-day window, the current month is non-refundable. You may cancel anytime to stop future billing.
• Renewals are not refundable except in the case of a verified billing error.

3. Cancellations

You can cancel from Settings → Billing at any time. Your plan remains active until the end of the current paid period, after which it downgrades to Free.

4. Failed payments

If a renewal payment fails, we'll retry for up to 5 days and notify you by email. If unresolved, your plan downgrades to Free without penalty.

5. Service issues

If a confirmed Atom Trade outage materially affects your trading day, write to billing@atomtrade.in with the date and we will credit your account on a case-by-case basis.

6. Broker & exchange charges

Brokerage, exchange transaction charges, STT, GST and statutory levies are paid directly to your broker and are not refundable by Atom Trade.

7. How to request a refund

Email billing@atomtrade.in from your registered email with your invoice number. Approved refunds are processed to the original payment method within 7–10 business days.

8. Disputes

If you disagree with a billing decision, please contact us before initiating a chargeback so we can resolve it quickly.